Elli-Rose Essentials / Chubby Chap Lip Balm
Tell us about your business.What started as a hobby has turned into a business! Staying at home with our children has always been my dream. The dream has now come true for my husband as well. We are able to run our business together while staying home with our children. We are every part of our business; from label design, ordering supplies, production, labeling, sales, marketing and shipping. We have built our business from the ground up, and are growing daily. We pride ourselves in providing the best customer service possible. We treat every customer like the important person they are. Whether you are a distributor purchasing a full pallet, or a grandma purchasing one lip balm; we value your business. The highest quality ingredients are used in our Chubby Chaps. No petroleum in these bad boys! They truly are natural, moisturizing goodness for your lips! Chubby Chaps are over 3x the size of an average lip balm, a unique product and 100% made in the USA! Over 500 locations and counting!
What makes your business stand out?We truly are a family run business and put our children first. We may not be in the office on a random Wednesday due to youth soccer, kindergarten registration or the school play. That being said, we pride ourselves on our quick turn-around. Most orders will ship same day if placed by 2pm PST. Customer satisfaction is #1. And of course, the name of our product: Chubby Chap!
What's the best business advice you've received?To treat every customer like they were invited over to your house for dinner.
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