Tell us about your business.Timberlane began with a customer - A young, eager homeowner set out on a quest for high quality shutters to suit the standard of his historic home that he was renovating. Unable to find what he was looking for, at least that would match the standards of quality and detail he sought, he made his own. Along with the shutters he built a company, providing high quality, detailed shutters to other folks, as well. Whether you are a homeowner, architect, designer, builder, contractor, renovator, or historical specialist, Timberlane has something to offer each and every one of our customers. Timberlane continues to involve and incorporate technology to support craftsmanship and artisanship to provide the highest quality, durable, custom shutters that suit not only the design needs of our customers, but also to restore the place of the shutter as functional, required, and more than just an accessory to a window.
What makes your business stand out?Timberlane is about more than making wooden rectangles. House shutters may seem like a simple product, but because we started out as a customer, we know what goes into making them, and what is expected by the homeowner. We work with so many different customer types, from architects to builders, home owners to developers, that we know each one has a different perspective and requirement. All of our people here understand this, and work to bring all the pieces together -- it's not just building shutters, it's building the process for the customers, and bringing a vision to life. Our customers feature our work on their homes and their buildings, so we know we have to make it right. And because we value what they value, quality, hand crafted work, we respect all of our employees and provide them with the opportunity to do their best, and design something beautiful that will be showcased on a national treasure or a family home.
What's the best business advice you've received?I originally started out in business, where the focus was on talking, selling and such. Something didn't fit well with me. One day a mentor of mine told me a Ben Franklin quote: "Well done is better than well said." Right then I knew what was important to me. It still holds true. We can say what we want, but we have to deliver the results. Now we rely on the voices of our customers, and their reactions to our products and services.
Mark Your Calendar
NOMINATIONS ENDAug. 31, 2015
Final day for entering the Audience Choice Award competition.
VOTING ENDSOct. 19, 2015
Final day to cast your vote for your favorite makers.
WINNERS ANNOUNCEDOct. 23, 2015
2015 Editors' Award Winners and Audience Choice Winner announced.See past Award Winners
AMERICAN MADE SUMMITNov. 7, 2015
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